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The Internet Service Provider
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To connect to the internet you require an internet service provider (ISP). Big Planet is a nationwide, Cisco powered ISP. Three recent polls of users of ISPs has given Big Planet the #1 rating. Having More points of presence (POPS) another term for local dial numbers is of importance for the users in several ways. It means that people who live in the larger population areas are very likely to have a local number to access the internet. It also means for people who travel and want to be able to access Big Planet they are likely to find a local number to access the service, and it also means they will be much less likely to encounter busy signals.
One of the reasons for the high rating the Big Planet ISP receives is the live technical support available over an 800 number 24 hours per day seven days a week.
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